Account Deletion Instructions

Method 1: Delete Directly Inside the FitMe App (Instant)

The fastest and easiest way to permanently delete your account is through the mobile application:

1. Open the FitMe app on your iOS or Android device.
2. Tap the Profile tab in the bottom navigation bar.
3. Scroll down to the Danger Zone section at the bottom of the screen.
4. Tap Delete Account.
5. Confirm your choice on the confirmation prompt. Your account, authentication credentials, and all uploaded photos will be permanently deleted immediately.

Method 2: Request Deletion via Email (Web Request)

If you have uninstalled the app or cannot access your mobile device, you can request account deletion by email:

1. Send an email to: [email protected]
2. Use the subject line: Account Deletion Request
3. Provide the email address associated with your FitMe account.
4. Our support team will verify your identity and permanently delete your account and all associated data within 48 business hours.

What Data is Deleted?

• Authentication Records: Firebase and Apple/Google sign-in links are removed.
• Uploaded Photographs: All model photos and garment photos in cloud storage are irreversibly deleted.
• Generated Looks: All virtual try-on images and history are permanently cleared.
• User Profile: Your name, email, style DNA, and custom preferences are wiped.